ChangeNOW — Privacy

Information Collection

We collect only the data needed to process exchanges, detect fraud, and comply with regulatory obligations. This includes transaction details, IP address, and limited wallet information provided voluntarily by the user.

Usage of Data

Collected data is used to execute swaps, verify identities when required by law, improve platform performance, and prevent abuse. We do not sell personal information to advertisers or data brokers.

Cookies

The site uses essential and analytical cookies to maintain sessions, remember preferences, and measure traffic patterns. Users may disable non-essential cookies through their browser settings at any time.

Third-Party Sharing

Data may be shared with liquidity providers, analytics vendors, or law enforcement when legally mandated. We require all third parties to handle information with equivalent confidentiality and security standards.

Data Security

We employ industry-standard encryption, access controls, and continuous monitoring to protect stored information. Despite these measures, no system can be guaranteed fully secure against every threat.

User Rights

Users may request access, correction, or deletion of their personal data where applicable law permits. Identity verification may be required before fulfilling requests to protect against fraudulent claims.

Policy Updates

This policy may be revised periodically to reflect operational, legal, or technical changes. Material updates will be announced on this page along with an updated effective date.

Contact Information

Questions about this policy or data handling practices can be directed to our support team through the official contact form. We respond to privacy-related inquiries as quickly as possible.